Resolved Question

Will my insurance allow me to get a different phone or simply replace my old one with same model?

i currently have the LG chocolate BL40 on a £30 month contract with 02. I also have an insurance plan with the carphone warehouse. Recently i broke the screen on the phone and had it sent away with a number of faults that even existed before i broke the screen. Yesterday i received a call from the repair team saying that they are unable to fix the phone and that if i come into store they will replace the handset. Unfortunately i am unable to get into the store due to snowy conditions and no one from store is available to answer queries. When i go into store will i only get the option of getting a new BL40 handset or would i be able to select a different handset of similar value or pay the difference if a new handset costs more?

Best Answer - Chosen by Voters

since your insurance is with CPWH you will have to ask them to get the actual 100% correct answer

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Other Answers (1)

• You have to call the carephone warehouse. Rules are different with every company. And, your posting in the US. You might repost in your country under answers international. Just click your flag below.

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